Privacy Policy under GDPR Regulation (for Europe and companies doing business towards European users) – Printing24/7

This Privacy Policy describes how Printing24/7 collects, uses, and discloses your personal information when you use our services through our website and/or mobile application.

1. What Data Do We Collect?

Printing24/7 collects the following personal data:

Personal Identification Information

Full name
Email address
Phone number
Physical shipping address

Content Uploaded by Users

Images
Photos for printing
Videos (if applicable)
Files uploaded inside our forms

Technical Information

Device model (anonymous)
Operating system version (anonymous)
Device language
IP address
Country and city (derived from geolocation if enabled)
App usage data and diagnostics

Additional Data

QR scans from camera (when the user gives permission)
Profile picture (optional)

No sensitive biometric, financial, or medical data is stored directly on our servers.

2. How Is Data Collected?

You provide most of the data we collect when:

You register or create an account on the app
You upload photos or files for printing
You place an order
You fill out a form
You use the application while cookies or analytics tools are active

We may also receive data automatically when you browse or use our app.

Data Received from Third Parties

We may indirectly receive technical or analytic data from:

Firebase – https://firebase.google.com
(analytics, push notifications, performance monitoring, crash logs)

No other third-party analytic tools are currently used.

3. How Will We Use Your Data?

Printing24/7 uses your data to:

Process and deliver your print orders
Manage your user account
Contact you if needed to complete your request
Improve app performance and user experience
Send order updates
Provide customer support
Upload and display your photos for printing inside your account
Use camera or gallery access when you voluntarily scan QR codes
Enhance security and prevent fraud

If you agree, Printing24/7 may also send promotional offers or updates.

Data Sharing

We may share your data only with:

Payment processors (only during a purchase, to prevent fraud)
Firebase (for analytics and performance)

We do not sell or share data with advertisers.

4. How Is Your Data Stored?

All collected data is securely stored in:

United States (USA) – Firebase servers

We keep personal data for as long as your account remains active or as long as necessary to provide our services.
When data is no longer needed, it will be securely deleted through Firebase automatic deletion tools.

5. Marketing

Printing24/7 may send you marketing messages only if you have opted in.

You can opt out at any time by emailing us at:
📩 printphotosolutions@gmail.com

We will never share your data with partner companies for marketing without your explicit consent.

6. Your Data Protection Rights (GDPR)

Under GDPR, you have the right to:

Access your personal data
Rectify incorrect or incomplete information
Request deletion of your data
Restrict processing under certain conditions
Object to the processing of your data
Request data portability to another service

You may exercise any of these rights by contacting us:
📩 printphotosolutions@gmail.com

We will respond within 30 days.

7. Privacy on Other Websites

Our app or website may contain external links.
This privacy policy applies only to Printing24/7.
If you click on a link to another website, you must read its privacy policy.

8. Changes to Our Privacy Policy

We regularly review and update this Privacy Policy.
Latest update: 12/02/2025

9. Contact Us

If you have any questions, requests, or concerns regarding personal data, please contact:

📩 printphotosolutions@gmail.com

10. Contacting the Supervisory Authority

If you believe your GDPR rights have been violated, you may contact the appropriate European Data Protection Authority in your country, or the general EU supervisory authority:

European Data Protection Board (EDPB)
https://edpb.europa.eu

PRIVACY POLICY – Non-GDPR Jurisdictions (USA & Other Countries)

Printing24/7 is committed to protecting your privacy and securing the information you provide.

1. Information You Give Us

You may access our website or app without providing personal data, but to use certain features you may provide:

Name
Email
Phone number
Shipping address
Uploaded photos and files

Automatically collected information includes:

IP address
Device information
App interaction logs
Country and city

2. How We Use This Information

We may use the information to:

Respond to your messages
Deliver your print orders
Improve app performance
Detect and prevent security or fraud incidents

3. Sharing Information

We do not sell personal data.
Information is shared only with:

Firebase (analytics, crash logs, cloud storage)
Payment processors during purchases

Access to data inside our company is limited to authorized personnel under confidentiality agreements.

4. Security

We use the following protections:

Encrypted data transmission (HTTPS)
Secure cloud storage
Industry-standard firewalls
Access restrictions
Regular security audits

5. External Links

Links to external websites are governed by their own privacy policies.

6. Children’s Privacy

Printing24/7 does not knowingly collect information from children under 13. If we learn that we have inadvertently collected such data, it will be immediately deleted.

7. Policy Updates

We may update this Privacy Policy periodically.
Updated on: 12/02/2025

Cookie Policy & Tracking Technologies

When you visit Printing24/7, we may use cookies or similar technologies.

Cookies help:

Identify returning users
Save preferences
Improve performance
Analyze traffic

Types of Cookies Used

Strictly Necessary Cookies
Performance Cookies
Functionality Cookies

Managing Cookies

You can delete or block cookies via browser settings, but some features may not work properly without them.

Contact us

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